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Telephone and Fax

For the best service, please have your loan number ready when you call. Also be sure to write your loan number on every page of any documents you may send to us.

Delinquency Assistance Center
Loan Counseling
Discuss a past due account, make payment arrangements, and apply for mortgage assistance programs.
1-800-552-3000
1-405-426-1299
Monday - Friday
8AM-9PM (Central Time)
Plan Administrator
Discuss your application for mortgage assistance and ask questions about an existing mortgage assistance plan.
1-800-552-3000
1-405-426-1299
Monday - Friday
8AM-5PM (Central Time)
TTY
For the hearing impaired.
1-800-946-7481
1-405-605-3026
Monday - Friday
8AM-5PM (Central Time)
Customer Service
Insurance
Discuss your property insurance.
1-866-439-2712 Monday - Friday
8AM-5PM (Central Time)
Main Number
General inquiries.
1-800-654-4566
1-405-426-1299
Monday - Friday
8AM-5PM (Central Time)
TTY
For the hearing impaired.
1-800-946-7481
1-405-605-3026
Monday - Friday
8AM-5PM (Central Time)
Fax
Homeowners & Flood Insurance 1-855-768-2910
Property Damage 1-405-767-5515
Property Tax Bills 1-405-767-5513
Property Tax Excemptions / Notice of Lien 1-405-767-5513
Delinquency Assistance Center 1-405-767-5815
Name Change and Assumptions 1-405-767-5500
Authorizations Requests    1-405-858-3000
Automatic Payment Plan 1-405-767-5800
Payoff Statements 1-405-767-5599
Verification of Mortgage Requests 1-405-858-3200
Customer Service 1-405-767-5500
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